True or false? Managers who involve employees in decision-making find that better decisions are...
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True or false? Managers who involve employees in decision-making find that better decisions are made and employees are more likely to support those decisions.
Decision-Making Model
The decision-making model is essential in the practice of problem solvency. The decision-making model consists of defining the problem, identifying potential alternatives, and determining which alternative is the best fit.
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When employees are included in the decision-making process, they take on more accountability because they feel some responsibility...
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Decision Making: Definition & Types
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Chapter 6 / Lesson 20
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Decision-making can be a complicated process and it is important to consider all things that influence the choice made. Learn how to define decision-making and explore the different types of decision-making and how they are categorized.
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- True or false? Managers should utilize groups in decision-making on a selective basis.
- True or false? Whether managers are trying to increase productivity or decrease turnover rates, it is good to get a sense of how employees feel they are being treated.
- True or false? Managers must be willing to make large, painful decisions to suddenly alter strategy.
- True or False: The best decisions are made by homogeneous top management teams, which consist of managers from the same function.
- In leader-staff teams, the leader makes decisions for the team and provides direction and control over members who perform assigned tasks. a. True b. False
- Leaders do a better job considering recommendations and making final decisions when they do it together with team members. Indicate whether this statement is true or false.
- While corporate culture influences employees' ethical decisions, managers have little impact on those decisions. a. True b. False
- True or false? Human resources managers can be held personally liable for some of the actions that they take as part of their job.
- An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions. Indicate whether the statement is true or false.
- True or false? Making the right decisions and successfully implementing them is known as effective management.
- Managers should help employees interpret how they should feel about information they receive from their managers. Indicate whether the statement is true or false.
- What managers and owners say is more important in determining employee ethical behavior than what they do. a. True b. False
- The HR department is responsible for facilitating the process of helping employees and managers to work effectively with people who are different from them. a. True b. False
- Pushing down operational decision making to employees with the "best information" is intended to unleash motivation and creativity. Indicate whether the statement is true or false.
- Decision makers who have a receptive orientation believe that the source of all good is outside themselves, and therefore rely heavily on suggestions from other organizational members. a. true b. false
- True or false? Managers should not be held accountable for tracking their employees' development.
- Top-level managers make an organization's strategic decisions that focus on a key idea for using resources in order to take advantage of opportunities. a. True. b. False.
- According to the time-driven model of leadership, autocratic styles should be used for decisions in which the likelihood of employee commitment is high. a. True b. False
- Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions. Indicate whether the statement is true or false.
- True or false? Executives motivate, direct, and monitor the work of the managers who report to them.
- True or false? Managers with better human resource skills place themselves in a superior position for upward movement and greater opportunities and responsibilities.
- Strategists are usually found in higher levels of management and have considerable authority for decision-making in the firm. Indicate whether the statement is true or false
- True or false? Employees can be taught how to be exceptional managers.
- Programmed decisions are routine decisions that are made by lower personnel. Indicate whether the statement is true or false.
- True or false? A democratic leader is a delegator who basically leaves the employees alone to make their own decisions and choose their own actions with little or no follow-up.
- Research suggests that cognitive skills are even more important for leaders when their job involves helping to make decisions about the actual work the group is performing. Indicate whether the statement is true or false.
- Even though most strategic decisions are made by the top-level leaders, mid-level managers get involved in strategic thinking. Indicate whether the statement is true or false.
- Most managers have little impact on the amount of personal power they possess, but a great deal of impact on the amount of position power they have. a. true. b. false
- True or False: Planned experiences to develop employees should be used only for managers.
- True or false? Research finds that because they hold the position, all managers make good leaders.
- To be effective, managers and employees must know how to interpret the feelings of others. a. True b. False
- If a majority of decision-makers vote in favor of a decision, this indicates that the decision has strong support and will be implemented effectively. a) True b) False
- Setting seemingly impossibly high objectives, those outside the likely reach of employees, helps managers to create and maintain a high motivation level. a. True b. False
- True or False: A highly centralized organization is one in which subordinates (departments) are given a lot of opportunities to make decisions.
- A manager who makes decisions without consulting subordinates and supervises their work closely is an example of a directive democrat style of leader. Indicate whether the statement is true or false.
- High emotional intelligence is important because it helps managers and professionals keep emotions out of decision making. Indicate whether the statement is true or false.
- Centralization of decision-making tends to create greater control within an organization, because the few decision makers become very skilled at determining the best course of action in a particular situation. True False
- Complex decision support systems do little to aid middle and lower-level managers in analyzing problems and making decisions. a. True. b. False.
- True or false? An advantage of a family business is that family members may have company knowledge that leads to better decisions.
- In most large firms, human resource managers assist line managers with hiring, training, evaluating, rewarding, counseling, promoting, and hiring employees. Indicate whether this statement is true or false.
- With a consultative style of decision making, leaders do not make the ultimate decision. a. True b. False
- True or false? A change is more likely to be supported by the employees of an organization if it results in lower remuneration.
- True or false? Management can lose its authority and power by empowering its employees.
- Decentralized structures that delegate authority to lower-level employees are used in turbulent environments to enable decisions to be made by those who are closest to the customer or the source of change. a. True b. False
- Managers usually choose slow rates of change for determining who can keep up to the organization's goals and who cannot. Indicate whether the statement is true or false.
- Clarifying goals and direction and centralizing decisions that affect many people in the organization gives managers greater flexibility. Indicate whether the statement is true or false.
- The SMT has the authority to make many decisions traditionally reserved for supervisors or managers. Indicate whether the statement is true or false.
- True or false? Managers rely on metrics to help them manage and control operations.
- Employees of transformational leaders tend to be more committed to their organizations. Indicate whether this statement is true or false.
- True or false? Successful managers have a goal orientation, which means they set and achieve objectives.
- True or false? Managers should lead by example, so they need all the technical skills to do the jobs of their subordinates.
- True or false? Higher-level executives are more likely to be influenced by forces outside the company than by those within it.
- Top employees often outperform the average or poor employees by as much as 100%. a. True b. False
- Most managers are very willing and able to set measurable goals for their subordinates. Indicate whether this statement is true or false.
- True or False: Decision modeling always provides the manager with the best possible decision.
- True or false? The stance of middle managers in particular can have a critical effect on the outcome of change initiatives because they are often responsible for implementation.
- Global events have little effect on the goals that managers set, the decisions they make, and how they coordinate and lead the work of other people. Indicate whether the statement is true or false.
- True or false? Line managers are the individuals who create, manage, and maintain the people and organizational processes that create whatever it is that the business sells.
- Staff managers are always someone's boss. a. True b. False
- Explain whether the following statement is true or false. Learning and decision making deal with how employees gain job knowledge and how they use that knowledge to make accurate judgments on the job.
- Decision-making is synonymous with managing. a) True b) False
- Employees who are dissatisfied with their job stay in their positions for a long time, creating morale problems for other employees in the workplace. (a) True (b) False.
- Because good employees tend to move from one organization to another, they do not create a resource valuable enough for creating a competitive advantage. Indicate whether this statement is true or false.
- True or false? Human resources (HR) professionals are increasingly expected by their employers to be change agents who lead the organization and its employees through change.
- True or false? The reason why organizations might use job rotation is that their managers want to give their employees more variety and an opportunity to use different skills.
- Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. Indicate whether the statement is true or false.
- Managers can use the principle of extinction to their advantage by deliberately not reinforcing employee behavior that they consider undesirable. Indicate whether the statement is true or false.
- An overconfident manager is apt to make bad decisions. (a) True (b) False.
- True or False: In all unionized organizations, promotion decisions are solely based on seniority.
- For the delegative style of decision making, the teamwork skills of the employees involved are not important. a. True b. False
- True or false? For any goal to be attained, it must be believable to the people who will strive to reach it and to the supervisors or team leaders who will monitor it.
- The work of Edward Deci suggests that managers should primarily rely on extrinsic rewards to motivate employees. Indicate whether this statement is true or false.
- Effective leaders know that what they do is more important than what they say because they set the example for their employees. True False
- Managers can do a lot to influence employee ethics by carefully cultivating the right norms, leadership, reward systems, and culture. Indicate whether this statement is true or false.
- True or false? Operations management is the only function by which managers can directly affect the value provided to all stakeholders: customers, employees, investors, and society.
- In relative judgments employees are compared to one another, while in absolute judgments employees are compared against performance standards. a. True b. False
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- An effective leader helps employees focus their efforts on goals and keeps them driving to accomplish them. Indicate whether the statement is true or false.
- True or false? Most managerial decisions include an element of risk.
- In designing management control system, top manager should consider the system impact on the behavior of employees True False
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- Managers must understand who owns the company and what their interests are. Indicate whether the statement is true or false
- A common tendency related to the overconfidence bias is that as managers and employees become more knowledgeable about an issue, they become more likely to display overconfidence. a. True b. False
- True or False 1. Companies typically do worse financially after a large-scale layoff than they did before. 2. Employees can be forced to do overtime. 3. The quickest and easiest way to fix a personn
- True or false? Knowledge workers are workers who "use their head more than their hands" and who gather and interpret information to improve a product or process for their organizations.
- True or false? The most popular way to empower employees is to design work so that it can be performed single-handedly by individuals.
- Managers need to understand cultural differences to make effective decisions in today's fast-moving world. Indicate whether the statement is true or false.
- Successful supervisors and leaders at all levels can create a positive force the pulls employees into a circle of involvement and activity. Indicate whether the statement is true or false.
- Whatever a company's underlying assumptions are, its hidden beliefs are those that are the most likely to dictate employee behavior and affect employee attitudes. Indicate whether this statement is true or false.
- "Employees have to trust supervisors to treat them fairly and supervisors have to trust employees to fulfill their responsibilities conscientiously." Indicate whether the statement is true or false.
- True or false? All managers should devote at least some of their time to planning.
- True or false? Managers can be classified by both the level of the organization at which they work and the area in which they specialize.
- Current employee opinion polls indicate that subordinate's trust in managers is critically low. a. true b. false
- True or false? Due to the multiplier effect, good managers create value while poor managers deplete it.
- True or false? Managers must have the authority to give orders, but they must also accept responsibility for the work.
- "Quietly ethical" executives within the confines of the top management team are likely to be perceived as ethical leaders because they have the support of the top management. a. True b. False
- True or false? Research indicates that top-down, one-way communication and decision-making processes discourage employees from being passive and reactive, rather than proactive.
- True or false? In their labor relations, managers prefer to increase wages and benefits and to give maximum control to workers over work rules and schedules.
- True or false? A high use of leadership behaviors is the best solution for all managerial problems.
- To create the proper organizational context for change, employers must quickly and harshly punish mistakes made by employees. Indicate whether the statement is true or false.
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